What We Collect and Why We Keep It
When you open an account, we collect the details you submit — name, contact information, and payment identifiers linked to your bKash, Nagad, or Rocket wallet. We use this to verify your identity, process deposits and withdrawals, and flag unusual activity on your account. Session data,
-
1
device type, and browsing behaviour within the platform are logged to maintain security and improve load times on mobile. We do not sell your information to third parties. Data shared with payment processors — such as those handling bKash and Nagad transfers — is limited to
-
2
what those processors need to complete the transaction. Retention periods vary by data type: transaction records are held as long as required under applicable financial rules, while session logs are cleared on a shorter cycle. If you close your account, we will delete or anonymise your
-
3
personal data except where local law requires us to keep it. This policy applies to all who access the platform from supported regions, and availability itself depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.